Refund policy
Return and Refund Policy
Thank you for shopping with us! We value your satisfaction and want you to have a great shopping experience.
1. Returns
We accept return requests within 30 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition.
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The product must be returned in its original packaging.
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Proof of purchase or order confirmation is required.
2. Damaged or Defective Products
If your product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos or videos of the issue. We will review your request and offer an appropriate solution.
3. Refunds
Once we receive and inspect your returned item, we will notify you about the refund approval.
Approved refunds will be processed to your original payment method within 5–10 business days. Your bank or payment provider may take additional time to display the refund.
4. Return Shipping
Customers are responsible for return shipping costs unless the product is damaged, defective, or incorrectly shipped.
5. Non-Returnable Items
Items that have been used, damaged due to improper handling, or returned without original packaging may not qualify for a refund.
6. Cancellations
Please contact us as soon as possible if you want to cancel your order. Orders that have already been processed or shipped may not be eligible for cancellation.
7. Contact Us
For return, refund, or exchange requests, please contact us through our Shopify store contact page.
We appreciate your trust and thank you for supporting our business!